Collection Standards and Information

The links and information on this page provide further information on legal issues and practices in the debt collection industry.

 

Fair Debt Collections Act (Acrobat PDF) - Description of fair debt collection practices as prescribed by Federal law.

 

Federal Trade Commission (FTC) online consumer guide for debt collection. - Federal Agency that enforces the Fair Debt Collections Act and provides extensive information for consumers. (opens in new window).

 

American Collection Association - TCM is a member of the ACA, the international regulatory body for the collection industry.(opens in new window).

 

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